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Skynet Acceptable Use Policy
As Of 03/2019

Stratosnet Technologies Inc. d/b/a Skynet (“Skynet”) has adopted this Acceptable Use Policy (“Policy”) applicable to all users of Skynet’s high speed internet, email and web based services (“Users” or “Subscribers”).

1. APPLICABILITY

This document is an agreement that governs the use of high speed internet, email and web based services provided by Skynet (“Services”). By subscribing to the Services, you, the Subscriber (or “You”), agree to the terms of this Acceptable Use Policy. You are responsible for any violation of this Acceptable Use Policy or misuse of the Service through the use of your account, even if the misuse was conducted by a third party or other end user with access to your account. It is your responsibility to secure your computer(s), network and/or any device connected to the Service so that such misuse is prevented.

2. REVISIONS TO POLICY

Skynet may revise this Acceptable Use Policy from time to time by posting such revision on www.skynetwisp.com, or any successor URL. Any revision of this Acceptable Use Policy is effective immediately upon such posting. As such, you should regularly visit www.skynetwisp.com and review the posted Acceptable Use Policy. In the event of a conflict between any subscriber or commercial services agreement and this Acceptable Use Policy, the terms of this Acceptable Use Policy will govern.

3. VIOLATIONS

Skynet reserves the right to investigate violations of this policy, including the gathering of information from the subscriber or other users involved and the complaining party, if any, and the examination of material on Skynet's servers and network. Skynet prefers to advise users of policy violations and any necessary corrective action but, if Skynet, in its sole discretion, determines that a user has violated the policy, Skynet will take any responsive action that it deems appropriate without prior notification, which may include, but is not limited to, a warning, suspension of privileges or termination of your services. Skynet reserves the right to immediately terminate your account without notice at Skynet’s sole discretion if you or others who use your account violate this acceptable use policy. Skynet also reserves the right to immediately remove any material or information from Skynet’s websites or services that violate this policy for any reason whatsoever at our sole discretion and without prior notice. skynet may refer potential violations of laws to the proper authorities, may cooperate in the investigation of any suspected criminal or civil wrong, and will cooperate with authorities when required to do so by law, subpoena, or when the public safety is at stake. skynet assumes no obligation to inform you that your information has been provided to law enforcement authorities and, in some cases, may be prohibited by law from providing such notice. skynet shall not be liable for any damages of any nature suffered by you or any other customer, user, or third party resulting in whole or in part from skynet’s exercise of its rights under this policy.

4. BUSINESS RELATED USE

If you are a commercial subscriber of Skynet, You must notify Skynet if you connect an email server to your Internet Service, and the email server must be connected via a static IP. The remaining content of this paragraph 4 shall not apply to commercial subscribers, except to the extent that your subscription expressly addresses such use.

The remaining content of this paragraph 4 is applicable to the Internet Service provided for personal and family use within a single residential household. You agree that you will not use, nor allow others to use, the Internet Service as an Internet service provider. You may not establish a web page using a server located at your home. You agree that You will not, nor allow others to, establish or operate a web server, FTP server, file server, email server or game server or run any other server applications and/or software providing server-like functionality in connection with the Internet Service. You will not resell or redistribute, or allow others to resell or redistribute, access to the Internet Service in any manner, including by wireless means. Use of any form of transmitter, router or wide area network, that enables persons or entities outside your service address to use the Services, whether or not a fee is sought, is prohibited. It is strongly recommended that any wireless devices behind your cable modem or cable router be encrypted for use only within your single residential household.

5. NO ILLEGAL ACTIVITY/TORTIOUS CONDUCT OR FRAUDULENT USE

The Services may be used only for lawful purposes. Transmission or distribution of any material in violation of any applicable law or regulation is prohibited. Any activity or use of the Services that violates system or network security or integrity are prohibited and may result in criminal and civil liability.
Violations under this section (which may be addressed in more detail in other sections of this Policy) include, without limitation, the following:

 

6. NO INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS

Skynet respects the intellectual property rights of others and expects You to do the same. It is a violation of this Policy to use the Services to unlawfully transmit or store copyrighted material. This includes, but is not limited to digitized music, movies, books, photographs, art or other copyrighted materials or software. If Skynet has a reasonable belief, in its sole judgment, that You have violated this Policy, Skynet may take any action it deems appropriate, which may include, without limitation, notifying You of a suspected violation, suspending your Services or terminating your Services. These actions are in addition to and do not affect or modify any other rights and remedies that Skynet may have under law or contract.

7. NO THREATS OR HARASSMENT

You agree that You will not use, nor allow others to use, the Services to transmit any material that threatens or encourages bodily harm or destruction of property or which harasses, abuses, defames or invades the privacy of any other person or entity.

8. NO HARM TO AND PROTECTION OF MINORS

You agree that You will not use, nor allow others to use, the Services to harm or attempt to harm a minor, including but not limited to using the Services to send pornographic, obscene or profane materials, or violating the Children’s Online Privacy Protection Act.

9. NO “SPAMMING"

You agree that You will not use, nor allow others to use, the Services to send materials in a manner inconsistent with federal and state laws, including without limitation the CAN- SPAM Act of 2003 (15 U.S.C. §§ 7701-7713 and 18 U.S.C. § 1037). Violation of these laws is a violation of this Policy, and Skynet reserves the right to seek damages and other available relief from You and/or any third party, as applicable. These materials include without limitation mass or bulk e-mail, numerous copies of the same or substantially similar messages, empty messages, or messages which contain no substantive content. We reserve the right, in our sole discretion, (a) to determine whether such postings or transmissions constitute an advertisement, promotional material or any other form of solicitation in violation of such laws, and (b) to route all outbound consumer email through Skynet’s designated servers to limit potential SPAM generated by virus infected computers. These actions allow Skynet to be recognized as a responsible provider of email services to the Internet Service Provider community.

10. NO “HACKING"

You agree that You will not use, nor allow others to use, the Services to access the accounts of others or to attempt to penetrate security measures of the Services or access any other person's computer or computer system, software, or data without their knowledge and consent (“hacking”) or to cause a disruption of service to other online users. You agree that You will not use, nor allow others to use, tools designed for compromising network security, such as password guessing programs, cracking tools, packet sniffers or network probing tools.

11. NO SYSTEM DISRUPTION

You agree that You will not use, nor allow others to use, the Services to disrupt Skynet’s network or computer equipment owned by other Skynet customers. You also agree that You will not use, nor allow others to use, the Services to disrupt other Internet service providers or services, including but not limited to by e-mail bombing or the use of mass mailing programs.

12. NO IMPERSONATION OR FORGERY

You agree that You will not, nor allow others to, impersonate another user, falsify one's user name, age or identity in e-mail or in any post or transmission to any newsgroup or mailing list or other similar groups or lists. You agree that You will not, nor allow others to, forge any message header of any electronic transmission, originating or passing through the Internet Service.

13. NO ABUSE OF NEWSGROUPS OR INTERNET CHAT ROOMS

Users may not SPAM newsgroups or chat rooms and must comply with the written charters, FAQs, rules, or terms of service for those forums the User chooses to participate. Users are responsible for determining the policies of a given group/room before posting to it. Additionally, Users are not permitted to:

 

14. NO EXCESSIVE BANDWIDTH USAGE

You shall not interfere with Skynet’s ability to provide Internet Services to others, including engaging in the use of excessive bandwidth. In the event your usage of the Internet Service does not comply with the package of service you selected or the Service Agreement, Skynet may take such steps as it determines appropriate, including, but not limited to the following: (a) seeking a clarification of your activity patterns; (b) disconnecting your sessions during periods of such violations; (c) requiring You to upgrade to a higher service offering; (d) assess additional charges for each month in which excessive usage occurred; and/or (e) terminating your Service. Additionally, Skynet may use tools and techniques as it determines appropriate in order to efficiently manage its network and to ensure a quality user experience for its subscribers.

15. NO “VIRUSES”

You agree that You will not use, nor allow others to use, the Internet Service to restrict, inhibit, or otherwise interfere with the ability of any other person to use or enjoy the Internet Service or the Internet, regardless of intent, purpose or knowledge, including, without limitation, by posting or transmitting any information or software which contain computer “viruses,” worms, “Trojan horses” or other harmful software programs and that You will use your best efforts to prevent the transmission of such viruses.

16. EMAIL ACCESS & DELIVERY

Skynet is not responsible for deleting or forwarding any email sent to the wrong email address by You or by someone else trying to send email to You. Skynet is also not responsible for forwarding email sent to any account that has been suspended or terminated. This email will be returned to the sender, ignored, deleted, or stored temporarily at Skynet's sole discretion. In the event that Skynet believes in its sole discretion that any email address on the Service may be used for, or is being used for, any misleading, fraudulent, or other improper or illegal purpose, Skynet reserves the right to block access to and prevent the use of any of the email address. In the event that a Service account is terminated for any reason, all email content associated with that account (and any secondary accounts) will be permanently deleted upon such termination.

17. SKYNET MONITORING

Skynet may not, as an ordinary practice, proactively or routinely monitor the activity of your Internet Service account for violations of this Acceptable Use Policy and/or the law, though it reserves the right to do so. If Skynet is alerted to violations or potential violations of this Policy, however, Skynet will take whatever measures it deems necessary and appropriate to stop or prevent those violations. Skynet’s failure to enforce this Acceptable Use Policy, for whatever reason, shall not be construed as a waiver of any right to do so at any time. You agree that any portion of this Acceptable Use Policy held invalid or unenforceable will as much as possible be construed consistent with the intent and applicable law; the remaining portions of this Acceptable Use Policy will remain in full force and effect. Skynet reserves the right at any time to monitor bandwidth, usage, transmissions, and/or content on the Services from time to time; to seek or identify violations of this Policy; to troubleshoot connectivity problems; and/or to protect the network, the Services and Skynet users. This Policy is for the benefit of Skynet and its third party content or information service providers and licensors, and each shall have the right to assert and enforce the provisions set forth in this Policy directly on its own behalf.

18. USER RESPONSIBILITY

You are responsible for following the Policy. You are also responsible for the actions of others who may use your account. Users are solely responsible for the security and misuse of any device that is connected to the Services, regardless of whether the misuse was committed by the User or a third party with access to the User's Service account. Skynet recommends that users implement appropriate measures to secure their systems and these measures may include installation of firewalls, antivirus protection with regular updates, regularly checking for and applying security patches for software and operating systems, and general security conscience use of the Services.

19. CONTACT INFORMATION

Contact information for Notices. Unless otherwise agreed in writing signed by Skynet and You, any notification that Skynet sends to You pursuant to this Policy may be in writing to your address of record, or via Email to the Email address on file with Skynet. Notification of changes to this Policy may be made at any time by posting a revised Policy on Skynet’s website. You must respond in a timely manner to complaints concerning misuse of the Services obtained from Skynet. Failure to responsibly manage the use of the Services obtained from Skynet may be cause for termination of Service(s) to You and, depending upon the terms under which you acquired the Services, could lead to the imposition of early termination fees. Contact for Reporting Abuse. Any party seeking to report a violation of this Policy may contact Skynet via Email at support@skynetwisp.com

Agent for Digital Millennium Copyright Act. Notices and counter notices related to claimed copyright infringements should be directed to the following designated agent by mail or email:

Name: Designated Copyright Agent
Company: Skynet
Address: 6630 FM 1463 Road, Suite B500-#255, Katy, Texas 77494

Notices of alleged copyright infringement should include the following information:

 


CONTACT
Skynet Sales: 281-293-7900
Skynet Support: 281-293-7900
sales@skynetwisp.com

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